dougv.com | The Web home of Doug Vanderweide

Vendor Name: laptopscreen1
Item Purchased: NEW GATEWAY NX570S 15.4″ 1280X800 GLOSSY LCD SCREEN

Item As Described: Yes
Shipped Quickly: Yes
Customer Service: Excellent

I don’t fix computers much any more, and I never fix laptops, because the way they are made these days, once you get a laptop apart, getting it back together again can be a real bear — the parts are just too tight a fit, and it becomes like refolding the proverbial road map.

But when my sister’s laptop screen got shattered, and she got price quotes of $600 from the in-store tech guys to fix it, I said, “I bet I can fix this, and I bet I can get the part on eBay.”

Sure enough, I found this screen being sold by laptopscreen1 — which apparently does nothing but sell laptop screens. At $155 for the screen and $12 for two-day FedEx, I gobbled this thing right up.

Replacement couldn’t have been easier. Pry off 6 rubber screw protectors, 6 No. 0 Phillips head screws out, pop off the bezel, remove 10 more No. 0 screws, unplug two tiny cables, remove the mounting brackets from the broken screen, set it aside. Grab the new screen, run the disassembly in reverse, and in half an hour, it’s like new. Even at my labor rates, my sister saved nearly $400, all said and told.

I couldn’t be more happy with this vendor. I probably would have paid half again the price for this screen, which is the same as the original screen and every bit as bright. They provided step-by-step, illustrated instructions, although this repair procedure is pretty much obvious. They sent it quickly. It came wrapped in a factory-sealed static bag (unheard of in eBay computer parts sales; most OEM stuff comes in a used static bag) and enough bubble wrap to keep my 3-year-old nephew busy for half a day, popping it.

One of the best eBay transactions I’ve ever had, and by far the most pleasant computer-part related transaction.