March 2026 - Present

Director, Account Technical Specialist

Avanade US

I am the Account Technical Specialist for one of Avanade's Most Valuable Clients, representing multi-million-dollar professional services commitments annually across multiple major retail companies.

I partner with Avanade's Client Account Lead, Sales Director, Delivery Lead, Client leadership and project teams to ensure consistently excellent business and technical outcomes across several ongoing projects.

I aid the Client with:

• Understanding the technical capabilities within the Microsoft and Avanade ecosystem
• Determining adoption patterns and future-state architectures for new and expanded technologies
• Adapting operations -- procedures and skills -- to meet the demand of the Client's modernization efforts
• Selecting, evaluating, budgeting and implementing modernization projects, including modern application architectures, data flows and storage, infrastructure improvements and artificial intelligence initiatives
• Interdepartmental and cross-corporation cooperation and coordination of technical initiatives and outcomes

I additionally serve as a People Lead for a team of four manager-level technical professionals at Avanade. That role includes:

• Assisting each employee with setting career goals, developing plans to achieve those goals, and providing feedback and mentoring for each person's career growth
• Ensuring each team member is performing according to the expectations of the role and seniority of that team member; providing action plans, counsel and remediation activities when expectations are not being met
• Formally evaluating team member performance on a biannual basis; providing feedback and advice to business unit leaders about the retention and promotion of each team member
• Acting as an advocate for each team member within Avanade

Feb 2021 - March 2026

Director, Cloud Architecture

Avanade US

I assist large and medium-sized organizations with cloud governance, cost management, strategy, operating models and architecture.

My industry sector experience at Avanade includes financial, government, healthcare, manufacturing, retail, transportation and energy.

I advise organizations on cloud adoption patterns, such as solution (SaaS, PaaS, CaaS, IaaS) and disposition (rehost, retire, retain, replatform, reachitect, reimagine, replace). I provide counsel and direction on migrating and modernizing assets from traditional IT estates and alternate public cloud providers to Azure.

I counsel organizations with an Azure presence on efficiency; modernization; and process and operational improvement.

I assist organizations of all sizes and across industry sectors on agility, automation and reaping the benefits of Azure public cloud.

I provide triage, process and direction to at-risk projects. I work closely with delivery teams -- both technical and PMO -- in communicating with stakeholders, ensuring clients receive the value they expect, and aiding engagements to effectively and efficiently deliver their promises.

I provide presales engineering support for large technology deals, which typically exceed $1M.

Jan 2020 - Feb 2021

Director, Information Technology

10th Magnitude
(acquired by Cognizant Microsoft Business Group, 2020)

I am responsible for the staff, resources, technical implementations and outcomes required to onboard customers to 10th Magnitude's Azure Expert Managed Services Provider (MSP) offering.

I own the technical artifacts and platform tooling used to monitor, alert and manage customer environments and service management.

Apr 2019 - Dec 2020

Manager, Presales Solution Architecture

10th Magnitude
(acquired by Cognizant Microsoft Business Group, 2020)

I lead, mentor, support and supervise 10th Magnitude's presales solution architecture team. I also scope, design and implement Azure-based solutions.

Oct 2017 - Mar 2019

Partner - Cloud Solutions Architect

10th Magnitude
(acquired by Cognizant Microsoft Business Group, 2020)

I help medium and large enterprises, specializing in datacenter transformation, application modernization, automation, DevOps and solution architecture. Certified Microsoft Partner Seller - Cloud Solution Architect (P-CSA).

Oct 2016 - Oct 2017

Azure Instructor / SME

Linux Academy
(acquired by A Cloud Guru / Pluralsight, 2019)

Developed instruction around IaaS / virtual machines, App Service, Azure SQL Database, Service Bus, IoT Hub, Azure Functions / serverless, Azure Storage, Azure Active Directory, virtual networks, security, ARM templates, PowerShell, CLI, etc.

Designed and built an industry-first, industry-exclusive, hands-on Azure laboratory and training environment system. This system makes Linux Academy the only e-learning platform that can deploy any Azure resource or service in a permissions-restricted, time-limited laboratory and training environment.

Jun 2011 - Oct 2016

Solution Architect / Senior Software Developer

MaineToday Media
(acquired by Masthead Maine, 2019; Maine Trust for Local News, 2024)

Responsible for creating custom websites, customer portals, content automation robots, ETL solutions, and mission-critical middleware.